Beyond Bending Tell You How
When it comes to managing rental properties, there are several roles that need to be filled in order to ensure smooth operations. One of these roles is a senior property manager, who is responsible for overseeing the entire property management team and ensuring that all properties are running efficiently. In this guide, we will explore the role and responsibilities of a senior property manager, as well as the qualifications needed to become one.
What is a Senior Property Manager?
A senior property manager is a highly experienced property management professional who oversees the day-to-day operations of a property management company. They are responsible for managing the property management team, ensuring that all properties are running efficiently, and maintaining positive relationships with tenants and landlords. A senior property manager is typically the highest-ranking member of the property management team and reports directly to the company owner or board of directors.
The senior property manager is also responsible for developing and implementing policies and procedures that ensure the smooth operation of the property management company. They work closely with the property management team to ensure that all policies and procedures are being followed and that any issues or concerns are addressed in a timely manner.
Responsibilities of a Senior Property Manager
The responsibilities of a senior property manager are vast and varied. Some of their key responsibilities include:
1. Managing the Property Management Team
The senior property manager is responsible for managing the property management team, including hiring, training, and supervising staff. They are also responsible for setting performance goals and providing regular feedback to team members to ensure that they are meeting expectations.
2. Ensuring Properties are Running Efficiently
The senior property manager is responsible for ensuring that all properties are running efficiently. This includes overseeing the maintenance and repair of properties, ensuring that they are fully occupied, and that tenants are paying their rent on time.
3. Maintaining Positive Relationships with Tenants and Landlords
The senior property manager is responsible for maintaining positive relationships with tenants and landlords. They are the main point of contact for any issues or concerns that tenants may have and work to resolve any conflicts that arise. They also work to maintain positive relationships with landlords to ensure that they are satisfied with the services provided by the property management company.
4. Developing and Implementing Policies and Procedures
The senior property manager is responsible for developing and implementing policies and procedures that ensure the smooth operation of the property management company. This includes developing policies and procedures for tenant screening, rent collection, property maintenance, and more.
5. Ensuring Compliance with Laws and Regulations
The senior property manager is responsible for ensuring that the property management company is complying with all laws and regulations. This includes complying with fair housing laws, landlord-tenant laws, and local building codes.
Qualifications Needed to Become a Senior Property Manager
To become a senior property manager, you typically need several years of experience in the property management industry. Most senior property managers have a bachelor’s degree in business administration, real estate, or a related field. In addition, they may have a professional certification, such as the Certified Property Manager (CPM) designation from the Institute of Real Estate Management (IREM).
Other qualifications that may be required for a senior property manager position include:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Knowledge of property management software and applications
- Ability to develop and implement policies and procedures
- Knowledge of fair housing laws, landlord-tenant laws, and local building codes
Conclusion
A senior property manager plays a vital role in the success of a property management company. They are responsible for managing the property management team, ensuring that all properties are running efficiently, and maintaining positive relationships with tenants and landlords. To become a senior property manager, you typically need several years of experience in the property management industry, as well as a bachelor’s degree in business administration, real estate, or a related field.
